Greet two-wheeler owners warmly, listen to their vehicle concerns/complaints, and conduct a basic physical walkaround inspection of the motorcycle or scooter.
Open and document detailed repair orders (job cards) in the dealer management system, noting the vehicle's condition, fuel level, existing scratches, and accessories.
Estimate the cost of labor and spare parts and secure customer approval before proceeding with any remedial or paid work.
Assign tasks to technicians, relay technical complaints accurately, and track the repair progress throughout the day.