You will be the primary point of contact for all integrations. You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients and providing ongoing help to them to resolve any issues.
- Understand and explain APIs to clients. Help clients integrate OneFin APIs. Research and identify solutions to issues during integration.
- Escalate unresolved issues to appropriate internal teams (e.g., software developers).
- Become a product expert for clients.
- Configure OneFin system for customized usage by clients. Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds,
best practices, how-to guides, etc.
Requirements and Qualifications:
- Solid verbal and written communication skills.
- Experience in writing code in Python.
- Understanding web-based systems.
- Proficient in understanding and writing JSON.
- Experience in SQL databases.
- Experience working with REST APIs.
Pay: ₹400,000.00 - ₹500,000.00 per year
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Production Support Engineer (India)
🏢 OneFin
📍 India
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