PKB Worldwide Exim LLP is a Japan-based IT company delivering world-class solutions to clients globally. We are expanding our team and looking for talented individuals who are eager to grow with us.
Key Responsibilities:
- Respond to customer inquiries via chat, email, or phone in a timely and professional manner
- Assist customers with product/service information and resolve their issues efficiently
- Support the sales team by identifying customer needs and suggesting relevant solutions
- Maintain accurate records of customer interactions
- Follow up with customers to ensure a high level of satisfaction
internet browsing)
- Good spoken and written English
- Quick learner with a positive and proactive attitude
- Ability to multitask and work in a fast-paced workplace
- No prior experience required — freshers are welcome to apply!
What We Offer:
- Structured training and onboarding support
- Exposure to an international Japanese work culture
- Friendly and supportive work environment
- Career growth opportunities within a growing IT company