Job Summary:

We are seeking a dedicated and customer-focused Receptionist (Customer Care Executive) to join our team. The role involves handling customer queries, managing sales support, assisting in after-sales service. The ideal candidate will have strong communication skills, attention to detail, and a passion for delivering exceptional service in a high-end retail environment.

Roles & Responsibilities:

- Greet customers in the store and assist them with their jewelry selection.
- Address customer inquiries about products, pricing, and payment options.
- Handle customer complaints, returns, and exchanges professionally and efficiently.
- Maintain strong relationships with existing customers to encourage repeat business.
- Follow up with customers post-purchase to ensure satisfaction and obtain feedback.
- Educate customers about different types of jewelry, gemstones, and designs.
- Inform customers about on-going offers, recent product launches, and special discounts.




- Support in special events, exhibitions, and store promotions when required.

Qualifications & Skills Required:

- 12th standard & above.
- 0–5 years of experience in customer service; experience in luxury retail or jewelry is an advantage.
- Proficiency in Tamil; and good communication in English is an advantage.
- Knowledge of precious metals, gemstones, and jewelry trends is a plus.
- Ability to handle multiple tasks and work under pressure.
- Good problem-solving abilities and a customer-first attitude.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Education:

- Higher Secondary(12th Pass) (Required)

Work Location: In person

📌 Receptionist (India)
🏢 Jos Alukkas (Alukkas Enterprises Private
📍 India