Job Roles & Responsibility:

1. Fixing appointments and enquiry visit conversion

2. Telephone etiquette with call quality adherence

3. First Call Resolution (FCR) of enquiry calls

4. Average wait time of patients during the call (Call holding)

5. Call transfer rate

6. Customer call frequency

7. Ensure all the calls are answered properly without getting missed out

8. Quality parameters followed as per SOP's

9. Feedback from the patients and their satisfaction

Candidate should speak Bengali, Oriya, And Kannada , Hindi & English Fluently.

Looking for Immediate joiners. For Job Opportunities Contact HR @ +91-XXXXXXXXXX

Job Type: Full-time

Benefits:

Health insurance

Life insurance

Provident Fund

Schedule:

Day shift

Education:

Higher Secondary(12th Pass) or Any Degree (Preferred)

Experience:

Telecalling: 1 year (Preferred)

Language:

Bengali & Odia (Preferred)

*Speak with the employer* +91 +91-XXXXXXXXXX





Job Types: Permanent, Full-time, Fresher

Benefits:

Health insurance

Provident Fund

Schedule:

Day shift

Rotational shift

Supplemental Pay:

Yearly bonus

Education:

Higher Secondary(12th Pass) Graduation (Preferred)

Experience:

tele sales: 1 year (Preferred)

total work: 1 year (Preferred)

Language:

English, Tamil, Hindi, Kannada (Preferred)

*Speak with the employer* +91 +91-XXXXXXXXXX

Job Types: Full-time, Permanent

Benefits:

Health insurance

Provident Fund

Application Question(s):

Work Location: In person

Advantages:

Health insurance

Provident Fund

Work Location: In person

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks:

- Health insurance
- Provident Fund

Work Location: In person

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