IT Support Engineer (Mumbai)

IT Support Engineer (Mumbai)

31 Jul
|
V2STech Solutions
|
Mumbai

31 Jul

V2STech Solutions

Mumbai

Our Values & Culture

What we believe and how we work

Our Core Values

1. Ownership Mindset

You own your code like it's your own startup

2. Quality Over Speed

But we move fast without breaking things

3. Radical Transparency

Open communication, no hidden agendas

4. Continuous Learning

Invest in your growth every day

5. User-Centric Always

Build for real people solving real problems

Life at V2STech

- Flexible work hours - start between 8-11am
- Remote/hybrid options available
- Modern office in Mumbai with great amenities
- Team outings and events quarterly
- Hackathons and innovation days
- Learning budget for courses and books
- Health insurance for you and family

IT Support Engineer

Experience: 4–6 YearsWorking Days: Monday to FridayLocation: Thane (Work from Office)

Key Responsibilities

- Handle laptop/desktop setup for new joiners, including OS installation (windows and unix based especially Ubantu), software configuration, email setup, and access provisioning
- Manage user onboarding and offboarding IT activities (asset allocation, access control, system deactivation)
- Monitor and maintain infrastructure with solid networking knowledge(LAN, WAN, Wi-Fi, routers, switches, firewalls)
- Troubleshoot hardware, software, and network issues in a timely manner
- Ensure proper IT asset management and inventory tracking
- Configure and maintain VPN, antivirus, and security protocols
- Provide technical support to employees for system, network, and application-related issues
- Coordinate with vendors for hardware procurement, AMC, and repairs




- Maintain documentation of network configurations, processes, and IT policies
- Ensure data security, backups handling, storage management and system updates are regularly performed
- Handle printer setup, server access, and shared drives management
- Support IT audits and compliance requirements
- Ensure production deployment, release management, and environment support activities
- Server monitoring (health checkups, security, software upgreades on server)
- Windows/Linux operating systems

Technical Skills Required

- Strong knowledge of Networking (TCP/IP, DNS, DHCP, LAN/WAN)
- Experience with routers, switches, firewalls configuration
- Hands-on experience in Linux (Ubantu) and Windows OS, Moderate-level Linux knowledge is mandatory
- Knowledge of Active Directory, user management, and access control
- Experience with Office 365 / Google Workspace administration
- Understanding of IT security practices and endpoint protection

Benefits & Perks

We invest in our team's success and well-being

Compensation

- Competitive salaries (market rate + bonuses)
- Annual salary reviews
- Performance-based bonuses
- Stock options for senior roles

Health & Wellness

- Health insurance
- Mental health support
- Gym membership reimbursement
- Annual health checkups

Work-Life Balance

- Flexible working hours
- Work from home options
- 22 paid holidays
- Maternity/paternity leave

Learning & Growth

- ₹50K annual learning budget
- Conference attendance
- Online courses (Udemy, Pluralsight)
- Technical book library

📌 IT Support Engineer (Mumbai)
🏢 V2STech Solutions
📍 Mumbai

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