Responsible for patient admissions, registration, billing, payment collection, discharge billing, and providing courteous assistance to patients while ensuring accurate documentation and compliance with hospital policies.
Key Responsibilities
- Handle patient registration, admission, and discharge formalities.
- Generate accurate OPD/IPD bills and collect payments.
- Coordinate with departments for timely billing updates.
- Process insurance/TPA-related billing documentation.
- Maintain billing records, receipts, and daily cash reports.
- Resolve patient billing queries professionally.
- Ensure compliance with hospital billing procedures and NABH standards.