WE ARE HIRING – OPERATIONS MANAGER

Company: Krithick Grand

Position

Operations Manager

Job Summary

Krithick Grand is seeking an experienced and result-oriented Operations Manager to oversee the daily operations of the hotel and restaurant. The ideal candidate will ensure smooth departmental coordination, deliver exceptional guest experiences, maintain operational standards, and drive profitability.

Key Responsibilities

- Oversee the daily operations of the Front Office, Housekeeping, Food & Beverage Service, Kitchen, and Maintenance departments.
- Ensure excellent guest service and resolve customer complaints promptly.
- Monitor daily occupancy, restaurant sales, and operational performance.
- Coordinate with department heads to ensure smooth workflow and service quality.
- Control operating costs, inventory, and wastage while maintaining quality standards.
- Ensure compliance with food safety, hygiene, fire safety, and statutory regulations.
- Recruit, train, coach, and evaluate employees.
- Prepare daily, weekly, and monthly operational reports for management.
- Monitor staff attendance, productivity, and discipline.
- Implement SOPs and continuously improve operational efficiency.
- Support revenue growth through effective planning and guest satisfaction initiatives.

Qualifications

- Bachelor's degree in Hotel Management, Hospitality Management,



Business Administration, or a related field.
- Minimum 3–7 years of experience in hotel or restaurant operations, with at least 2 years in a supervisory or managerial role.
- Strong leadership, communication, and team management skills.
- Good knowledge of hospitality operations, budgeting, inventory control, and customer service.
- Proficiency in Microsoft Excel and hotel/property management systems.

Preferred Skills

- Excellent problem-solving and decision-making abilities.
- Strong organizational and time management skills.
- Ability to work under pressure and manage multiple departments.
- Customer-focused with a commitment to service excellence.

Salary

(Negotiable based on experience and qualifications)

Advantages

- Market-competitive salary package
- Performance incentives (if applicable)
- Food and accommodation (if applicable)
- Paid leave as per company policy
- Career growth opportunities

Apply Now

Krithick Grand

Phone: +91-XXXXXXXXXX

Email: [email protected]

Advantages:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Work Location: In person

📌 Operating Manager (India)
🏢 HOTEL KRITHICK GRAND
📍 India