Job Information

- Industry IT Services
- Date Opened 04/13/2026
- Job Type Business Development
- Work Experience 1-3 years
- City Gurgaon
- State/Province Haryana
- Country India
- Zip/Postal Code 122018

Job Description

What we want:

We are looking for a Customer Success Manager to drive client satisfaction, retention, and revenue growth across our advertising and programmatic business. The role involves managing key publisher/advertiser relationships, optimizing campaign performance, and identifying upsell opportunities.

Who we are:

Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies.

IncrementX:

IncrementX is the Vertical Audience Platform Representing Asian & Western Digital Publishers in a cross geography. We are the Programmatic Monetization and Brand Solutions Revenue Partner for Publishers. We provide a global sales force, partnerships & technology with unique expertise to minimize the surprises publishers face in cross geography and help Brands and Agencies in Reaching Niche Multicultural Audiences.





What you will do:

- Client Relationship Management: Act as the primary point of contact and build strong client relationships

- Campaign Management & Optimization: Manage end-to-end digital campaigns and optimize performance

- Revenue Growth: Identify upsell opportunities across PMP, PG, and programmatic deals

- Programmatic Expertise: Work with SSPs like PubMatic, Magnite, OpenX

- Reporting & Insights: Share performance reports and actionable insights

- Cross-functional Collaboration: Work with Ad Ops, Tech, and Sales teams

- Client Retention: Ensure satisfaction and long-term partnerships

Requirements

- 1–3 years in AdTech / Digital Advertising

- Strong understanding of SSPs, DSPs, RTB, PMP

- Experience with Google Ad Manager (GAM)

- Strong communication and analytical skills

- Experience with US, EU, APAC markets

- Knowledge of GDPR

- Familiarity with analytics tools

- Revenue growth

- Client retention

- Campaign performance

- Upsell conversions

Benefits

- No dress codes

- Adaptable working hours

- 5 days working

- 24 Annual Leaves

- International Presence

- Celebrations

- Team outings

📌 Customer Success Manager – Advertising Sales - IncrementX (Gurugram)
🏢 Vertoz
📍 Gurugram