We are an innovative BPO & IT outsourcing solutions provider catering to diverse industries. Our Client is leading Leisure entertainment division

Role : Store Manager

Location : Hyderbad Gachibowli

Graduation/MBA in any discipline

5- 9 years in RetaiL,Hotel,F&B;,FEC Industry

Operations Management:

- Plan and coordinate work activities with the Asst Store Manager to operate the outlet.
- Assign responsibility areas and work schedules, Handle Guest complaints, Interact with customers to assess their needs, Party organization with the Party Coordinator. Coordinate with Supervisors, Team Memebers/Outsourced Agencies for the proper maintenance of all equipment, furniture and fixtures of the outlet.
- Handling the guest complaints and resolving them professionally in an effective and prompt manner or escalating it further to the RM.
- To ensure the entire facility is maintained in such a way so that it gives clean, safe and hygiene environment for the users at every aspects of operations management in terms of high standard and quality.




- Assist Supervisors’ in preparing sales, operational expense and other financial reports with complete understanding on the subject.
- Ensure availability of all consumables at all time.
- Coordinating with regional team and other stake holders.
- Generating additional revenue Customer Relationship Management
- Resolving customer’s complaints/issues. Build effective relationship with the customers when dealing and interacting with them on floor or during the Birthday Parties. People Management:
- Effective coordination and communication with team members.
- Train employees in Guest Service and job Skills
- Develop and motivate the team Inventory Management Ensure availability of all consumables, redemption gifts and any other item needed for Operations. Implement internal controls and record inventories

Pay: ₹500,000.00 - ₹800,000.00 per year

Work Location: In person

📌 Store Manager (India)
🏢 Blue Staunch Infotech
📍 India