Roles & Responsibilities:
Conduct data mapping discussions with business and technical stakeholders to understand migration requirements.
Analyze source data and prepare mapping documents for ServiceNow.
Create and configure Import Sets, Data Sources, and Transform Maps in ServiceNow.
Perform data imports and validate migrated data for accuracy and completeness.
Upload records and attachments into ServiceNow using appropriate platform features and scripts.
Troubleshoot and resolve issues related to data migration and transformation.
Coordinate with functional and technical teams to ensure successful data migration.
Perform data validation, reconciliation, and support UAT activities.
Prepare technical documentation and maintain migration-related artifacts.
Follow ServiceNow best practices and ensure data integrity throughout the implementation.
Required Skills:
10+ years of IT experience with 5+ years of hands-on ServiceNow development/consulting.
Hands-on experience with ServiceNow Import Sets, Transform Maps, and Data Sources.
Robust understanding of ServiceNow data model and platform.
Experience with data mapping and migration activities.
Knowledge of JavaScript and ServiceNow scripting is an advantage.
Strong analytical, communication, and problem-solving skills.
Ability to work collaboratively with cross-functional teams.Job Title: ServiceNow Consultant
Key Responsibilities
1. To architect| design and develop (through Team) solution for product/project & sustenance delivery
2. To support as an Subject Matter Expert
3. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements
4. Ensuring a sufficient pool of skilled professionals in the designated technology, through activities such as conducting interviews, providing training sessions and offering mentorship.
5. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology.
6. To support competency development with envisioning and articulating propositions â building collaterals/ whitepaper creation, market trend analysis etc.
7. To recommend client value creation initiatives and implement industry best practices (on specific technology/product)