Job Description

RPA Business Analyst

Experience: 2–5 years total, with 2+ years in RPA preferred

Location: Bangalore | Mohali | Vizag | Nashik | Delhi

Employment Type: Full-time

About the Role

We are looking for a sharp, detail-oriented RPA Business Analyst to act as the bridge between our clients and automation delivery teams.

You will own the discovery-to-design journey: identifying automation opportunities, mapping current-state processes, and defining to-be solutions that deliver measurable business value.

This role suits someone who enjoys untangling complex processes, communicating with senior stakeholders, and translating business needs into build-ready requirements.

Key Responsibilities

Process Discovery & Analysis

- Lead process walkthroughs and workshops with client SMEs to capture end-to-end workflows, documenting As-Is processes down to keystroke level.

- Analyze existing process documentation to validate accuracy, ensure compliance, and surface improvement opportunities.

- Assess process feasibility for automation, identify blockers, and quantify FTE benefits, effort estimates, and expected ROI.

Solution Design & Requirements

- Define and design To-Be automation solutions aligned with client business goals, and present them to stakeholders with clarity and precision.

- Prepare complete, unambiguous requirement documentation (PDDs/SDDs) and ensure accurate handoff to the development team.

- Continuously recommend process optimisations before and alongside automation.

Delivery & Testing

- Document test procedures and UAT scenarios; support business teams through integration, end-to-end, and user acceptance testing.

- Support daily RPA operations post go-live, troubleshooting issues with prompt, practical resolutions.





Stakeholder Management

- Act as the single point of contact (SPOC) between clients, project teams, and leadership across the project lifecycle — from requirements gathering through post-deployment support.

- Manage competing stakeholder priorities and keep all parties aligned on scope, timelines, and outcomes.

Required Skills & Experience

- 2+ years of hands-on RPA experience (UiPath, Automation Anywhere, or similar platforms) within 2-5 years of total experience.

- Strong command of business process mapping, gap analysis, and process documentation standards.

- Experience working in Agile/Scrum delivery environments.

- Excellent analytical and problem-solving skills with strong attention to detail.

- Confident communicator and presenter, comfortable engaging client SMEs and senior stakeholders.

- Proficiency in MS Visio, Excel, Word, and RPA-specific documentation formats (PDD, SDD, test scripts).

- Strong skilled communication skills.

Preferred Qualifications

- RPA certification (e.g., UiPath Business Analyst, Automation Anywhere Certified Analyst).

- Experience building effort estimates, business cases, and ROI models for automation.

- Working knowledge of JIRA, Confluence, or similar project management tools.

Contact Name: Shwetha R

Email: [email protected]

Requirements
• RPA Project Management/ Business Analyst • UiPath / Automation Anywhere / Power Automate • End-to-End Project Delivery • Client & Stakeholder Management • Project Planning & Execution • PDD and SDD creation, Agile & Waterfall Methodologies • Risk & Change Management • Team Leadership • Resource Management • UAT, Deployment & Go-Live Management

Required Skill Profession

Business Operations Specialists

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