The role: Own order-to-cash — keep the CRM accurate, reconcile it to GoFrugal, and get our receivables collected. Run collections like it's your own money.
What you'll do
- Keep the CRM clean: enter orders/bills within 24h, update when a bill changes, reconcile to GoFrugal monthly
- Collect: one AR ageing (0–30/31–60/60+), chase overdue by phone/WhatsApp, hit a weekly target
- Track order-to-cash: confirm → dispatch → delivery → payment, flag what's stuck
- Report weekly: ageing, collections vs target, top overdue accounts
You're a fit if you have
- 1–3 yrs in collections / AR / sales ops (food/FMCG/D2C a plus)
- Solid Excel/Sheets; GoFrugal or Tally a bonus
- Fluent Hindi + English, comfortable on collection calls
- Sharp with numbers — you notice when something doesn't tie
Pay: ₹10,474.77 - ₹25,000.00 per month
Work Location: In person
📌 Customer Service Representative (Mumbai)
🏢 Kuizeens Healthland
📍 Mumbai
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