Job Summary

A Manager on Duty (MOD) in a hospital acts as the administrative representative during a designated shift (day or night), ensuring smooth operations, patient safety, and staff coordination. Key responsibilities include handling emergency situations, addressing patient complaints, managing staff, and enforcing hospital policies.

Duties

- Operational Oversight: Supervising daily operations across departments to maintain high standards of care, including, but not limited to, ICU, ER, and, in some cases, logistics.
- Emergency & Incident Response: Acting as the primary responder to critical incidents, medical emergencies, and urgent, unplanned events.
- Staff Coordination & Leadership: Managing, scheduling, and supporting clinical and non-clinical staff during the shift.
- Patient Experience Management: Addressing patient/visitor complaints and ensuring high levels of satisfaction.
- Policy Enforcement & Compliance: Ensuring all hospital policies, safety procedures, and regulatory standards are adhered to.
- Reporting: Providing shift reports to senior management regarding operational performance, incidents, and administrative issues.
- Develop and implement public relations strategies to promote the organization's mission and goals




- Manage social media platforms and engage with the audience to enhance brand awareness
- Write, edit, and distribute press releases, articles, and other communication materials
- Conduct research to identify trends and opportunities for the organization
- Organize and oversee events to enhance public perception and engagement
- Act as a spokesperson for the organization and handle media inquiries
- Collaborate with internal teams to ensure consistency in messaging across all channels

Skills

- Proficient in social media management for business purposes
- Strong background in public relations principles and practices
- Excellent written and verbal communication skills
- Ability to speak publicly and represent the organization professionally
- Skilled in conducting research and analyzing data to inform PR strategies
- Capable of editing and writing compelling content
- Effective interpersonal skills to communicate with diverse audiences
- Experience in creating and distributing press releases
- Understanding of marketing principles to support PR initiatives

Job Type: Full time

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

- Provident Fund

Experience:

- total work: 1 year (Required)

Work Location: In person

📌 Manager on duty/MOD (Kottakkal)
🏢 Supriya Speciality Hospital
📍 Kottakkal