- - Make outbound calls to prospective students/parents and explain available courses, admission procedures, and benefits of the institution.
- Handle inbound inquiries via phone calls and provide accurate and timely information.
- Counsel students on course selection based on their interests, career goals, and eligibility.
- Maintain and update the database of leads, inquiries, and follow-ups in the CRM/records system.
- Provide excellent customer service to enhance the reputation of the institution.
Essential Skillset/s:
- Basic computer knowledge and familiarity with MS Office/CRM software.
- Goal-oriented, self-motivated, and able to work in a team workplace.
- Proven experience as a Telecaller, or in a similar role (experience in the education sector is an added advantage).
Qualification:
Any degree
Work Experience:
1-3 years
📌 Telecaller (Kozhikode)
🏢 Acodez IT Solutions
📍 Kozhikode
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