Job Title: Education Counsellor (Sales) / Career Development Advisor

Job Summary

The Education Counsellor (Sales) / Career Development Advisor plays a pivotal role in guiding prospective learners through their academic journey. This role blends consultative counselling with strategic sales to help individuals identify the right educational programs aligned with their career goals. The advisor is responsible for driving enrolments, nurturing leads, and delivering a high-quality advisory experience that supports both student success and business growth.

Key Responsibilities

- Engage with prospective students via calls, emails, and in-person meetings to assess their educational and career aspirations.
- Provide clear, accurate, and personalized guidance on available programs, course structures, and career outcomes.
- Support applicants through the entire enrolment process, from initial inquiry to final registration.
- Consistently meet or exceed monthly and quarterly sales targets through effective lead conversion.
- Maintain detailed records of student interactions, follow-ups, and status updates using CRM tools.
- Monitor competitor offerings and industry trends to refine outreach strategies and stay ahead in the market.

Qualifications

- Bachelor’s degree in any discipline (Education, Psychology, Business, or Marketing preferred).
- 1 to 3 years of experience in sales, academic counselling, or student advisory roles for Online higher education,



categorically online degree counselling.
- Familiarity with online learning platforms and digital education trends is advantageous.
- Proficiency in MS Office Suite and CRM systems (e.g., LSQ, Salesforce, Zoho, etc.).
- Robust negotiation and persuasion skills with a results-driven mindset.
- Ability to thrive in a fast-paced, target-oriented environment.

Desired Core Competency

Communication
Articulates program value
clearly and persuasively
across diverse audiences.

Relationship Building
Builds trust and rapport with
prospective learners to guide
decision-making.

Sales Effectiveness
Converts leads through
consultative selling,
objection handling, and
follow-through.

Program Knowledge
Deep understanding of
course offerings, career
pathways, and learner
outcomes.

Customer Centricity
Prioritizes student needs,
offering tailored guidance
and empathetic support.

Problem Solving
Navigates student concerns
with practical, goal-oriented
solutions.

Time Management
Manages multiple leads and
tasks efficiently, ensuring
timely follow-ups.

Team Collaboration
Works cross-functionally to
deliver a seamless and
engaging learner experience.

Benefit Programs for CDA

- On-the-Job Training
- Shadow Buddy Policy
- Internal Job Policy (IJP)
- Employee Education Policy
- Lucrative Incentive Policy
- Monthly & Drive R&R; (Rewards & Recognition)

📌 Education Counsellor (Sales) / Career Development Advisor CDA (India)
🏢 Epoch Consulting
📍 India