Salary: Based on market standards & last drawn salary
Role Overview
A Sales Associate is responsible for assisting customers, promoting products or services, and driving sales. They ensure a positive customer experience while helping the business achieve its sales targets.
Key Responsibilities
- Greet and assist customers in a friendly and skilled manner
- Understand customer needs and recommend suitable products/services
- Achieve individual and store sales targets
- Handle customer inquiries, complaints, and provide solutions
- Maintain product knowledge and stay updated on promotions
- Process sales transactions (billing, payments, returns)
- Maintain cleanliness and organization of the sales area
- Stock shelves and manage inventory levels
- Upsell and cross-sell products to maximize revenue
Required Skills
- Strong communication and interpersonal skills
- Customer service orientation
- Basic sales and negotiation skills
- Ability to work in a fast-paced environment
- Attention to detail
- Basic math and computer skills
Qualifications
- High school diploma or equivalent (Bachelor’s degree is a plus)
- 0–2 years of experience in retail or sales (freshers can apply)
Preferred Qualities
- Friendly and approachable personality
- Positive attitude and enthusiasm
- Team player with a willingness to learn
- Ability to handle pressure and meet targets