We are looking for a motivated and confident Telecaller to contact potential customers, explain our products/services, generate leads, and maintain strong customer relationships. The ideal candidate should have excellent communication skills and a customer-focused approach.
Key Responsibilities
- Make outbound and receive inbound calls from customers.
- Explain company products and services effectively.
- Generate and qualify leads through phone calls.
- Follow up with prospective customers and convert leads into sales.
- Maintain accurate records of customer interactions in CRM/Excel.
- Handle customer queries and provide appropriate solutions.
- Achieve daily, weekly, and monthly calling and sales targets.
- Coordinate with the sales team for lead handover and follow-up.
- Maintain a qualified and positive attitude during customer interactions.
Required Qualifications
- 12th Pass / Graduate (preferred).
- 1–2 years of experience as a Telecaller, Telemarketing Executive, or Customer Support Executive.
- Freshers with good communication skills are welcome to apply.
Required Skills
- Excellent communication and interpersonal skills.
- Basic computer knowledge (MS Excel, MS Word, Email).
- Strong convincing and negotiation skills.
- Ability to work under target-based environments.
- Good listening and problem-solving skills.