Kindly share if u have any profile who has handled service profile for at least two years in HVAC/ Automobile sector, who knows the nuances of the job profile.
Should be tech-savvy, soft spoken, cool headed and focussed on her job
- attending voice calls for service
- working on OEM software
- delegation of work to service teams
- shipping of defective parts
- coordination with OEM persons
- Making service calls
- Happy Calls
- Sending AMC proposals
- Making the amc proposals mature
- keeping records of all complaints rec'd
- keeping records of all clients and database
- providing customers with an estimated proposal in discussion with an OEM person and Service technician
- Follow up, Daily reporting, System oriented is must and non negotiable
*Urgent Requirement*
Job Types: Full time, Permanent
Pay: ₹15,000.00 - ₹15,001.00 per month
Work Location: In person
📌 Customer Service Executive (India)
🏢 complete cooling solutions
📍 India
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