Job Role: Customer Support Executive

Location: Chennai (Work From Office)

Job Summary

MrMed is looking for "Customer Support Executive" to assist customers by addressing

inquiries, resolving issues, and ensuring a positive experience.

Job Location: T. Nagar, Chennai

Key Responsibilities:

- Handle customer queries via phone, email, and chat.
- Provide accurate and timely responses to customer concerns.
- Troubleshoot technical issues and escalate when necessary.
- Maintain and update customer records in tools.
- Collaborate with internal teams to resolve customer issues.
- Follow up with customers to ensure satisfaction.
- Document customer interactions and create reports for analysis.

Qualifications:

- 0 to 1 year of experience in voice/ semi voice process in a non-tech role
- Bachelor's degree in any field.
- Excellent verbal and written communication skills.
- Solid problem-solving and analytical abilities.
- Ability to handle multiple tasks.
- Fluent in Hindi and English is a must.

Pay: ₹300,000.00 per year

Benefits:

- Provident Fund

Language:

- English (Required)
- Hindi (Required)

Work Location: In person

📌 Customer Support Executive (CSE) (Chennai)
🏢 Mr Med
📍 Chennai