- Manage student interactions across YouTube, Instagram, Telegram, WhatsApp, and other digital platforms.
- Respond to student queries, comments, and direct messages promptly and professionally.
- Build and maintain positive relationships with students through effective communication.
- Resolve basic student concerns and escalate complex issues to the relevant team.
- Ensure a seamless and satisfactory student support experience.
- Coordinate with internal teams to provide accurate and timely information.
- Monitor social media interactions and maintain brand professionalism at all times.
- Freshers with excellent communication skills are encouraged to apply.