- Prepare and generate IPD (In-Patient Department) bills accurately.
- Maintain daily billing records and patient payment details.
- Coordinate with nursing stations, doctors, pharmacy, and diagnostic departments for charge entries.
- Verify admission files, approvals, and patient documents before final billing.
- Handle cash, card, UPI, and online payment transactions.
- Coordinate with TPA/Insurance teams for cashless and reimbursement cases.
- Ensure proper billing of room rent, procedures, medicines, investigations, and consumables.
- Resolve billing-related queries of patients and attendants politely.
- Prepare discharge billing within the defined TAT (Turn Around Time).
- Maintain confidentiality of patient and billing information.
- Generate daily collection and pending reports for management.
- Ensure compliance with hospital billing policies and NABH standards.
- Assist during internal and external audits.
- Maintain proper filing and documentation of billing records.