- Job Description: Navigate through multiple system / applications for data gathering
- Proficiency with computer skills (navigating multiple systems and keyboarding)
- Understand the goals and standards to ensure that quality and productivity standards are met
- Accurate and timely updating of the database
- Meet the agreed upon KPIs as per the operational definitions and targets
- Participate in the User Acceptance Testing as needed
- 98% - 100% attendance during training/nesting period is required
- Tying speed – 25-30 words/minute with 90% accuracy
Must be flexible to work hours with Monthly work schedules changes
Responsibilities: Responsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. Provides effective, effective, quality customer service for Primary Care scope of work
Qualifications: Bachelor's degree with 0-1 years of experience max,
📌 Executive (India)
🏢 EXL Service
📍 India
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