We are looking for a Travel Consultant with excellent enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
Key Responsibilities:
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the client’s specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Attend conferences to maintain familiarity with tourism trends
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets
Requirements and skills:
- Prior experience as a travel consultant, travel agent, or similar role with an exceptional customer service record.
- Meticulous planner with attention to detail with bookings, payments or other travel-related requirements.
- Excellent communication and managing skills to build and maintain client relationships.
- Proficiency in research and writing (local and international travel arrangements).
- Ability to work under tight deadlines and manage multiple client bookings.
- Proficiency in English, Hindi, French and any other language (local and/or international).
- Candidates with personal travel experience will be preferred