- Handle inbound and outbound customer queries via phone, email, and chat.
- Provide accurate information regarding products, services, and policies.
- Resolve customer complaints promptly and professionally.
- Maintain a record of customer interactions and update CRM systems.
- Coordinate with internal teams to ensure quick resolution of issues.
- Identify customer needs and suggest appropriate solutions or products.
- Follow up on customer inquiries to ensure satisfaction.
- Adhere to company policies and procedures while interacting with customers.

Candidate Attributes

- Any graduate (preferred).
- Good communication skills (written & spoken).
- Basic understanding of software products or willingness to learn.
- Patience, problem-solving skills, and a customer-first attitude.




- Ability to work in shifts if required.

Job Type: Full-time

Pay: ₹21,500.00 - ₹30,000.00 per month

Benefits:

- Adaptable schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Application Question(s):

- What is your current CTC ?
- What is your expected CTC ?
- What is your percentages in class 10th ?
- What is your percentages in class 12th ?
- How soon you can join the company ?

Experience:

- Customer support: 1 year (Preferred)

Work Location: In person

📌 Customer Service Executive (Noida)
🏢 Live keeping Technologies Private
📍 Noida