Job Description: Sound knowledge of Cash Application, Wire, Lockbox, Manual and Auto Payments, credit and collections.

- Responsibilities: Basics accounting knowledge.
- Sound knowledge of Cash Application, Wire, Lockbox, Manual and Auto Payments
- O2C/AR Cycle
- Understanding on Suspense Accounts, Unidentified payments, Aging reporting
- Manage collections on high value portfolios and follow-up onoverdue receivables

- Execute dunning process and track collection effectiveness

- Review AR aging and prioritize high-risk accounts

- Engage with customers to resolve payment delays

- Recommend account blocks and credit actions

- Handle queries, raising disputes & driving resolution

- Support credit hold/release decisions based on risk & monitorcredit exposure

- Support month-end close reconciliations and collection reporting

- Ensure adherence to SLAs and collection targets

- Adhere to client internal control framework and support audits checks

- Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.
- Providing coaching and feedback to team members to enable them to improve their performance




- Handling Escalation
- Provide inputs on process and system to the team
- Ability to research on the exception item and being responsible to transparent the aged items
- Follow-up with Sales & other teams for any pending and unresolved items.
- Good Knowledge in SAP S4
- Assign work to the team members on a daily basis
- Review daily transactions & monitor completion of work

- Qualifications: Qualifications Graduate/Masters in Accounting
- Good accounting knowledge which includes, preparation of JE and AR knowledge(Cash Application, Billing, Disbursement)
- Strong understanding of collections and AR lifecycle
- Hands-on experience in dunning and recovery processes
- At least 4-6 year of operational experience
- Basic Excel skills and knowledge of SAP is desired
- Strong numerical skills with an attention to detail
- Good written and Oral communication skills
- Ability to prioritize & multi-task
- Exhibits meticulous attention to detail
- Excellent problem solving & analytical skills

📌 Assistant Manager (India)
🏢 EXL Service
📍 India