Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI
Title: Technical Lead-Enterprise Apps
Description:
Area(s) of responsibility
JD - CRMA
Key Responsibilities
- Execute the analytics roadmap aligned with business priorities.
- Partner with business heads to identify and deliver high-impact analytics and AI use cases.
- Development of executive dashboards, operational reports, and advanced analytics
solutions.
- Drive analytics across DMS, CRM (Salesforce), ERP, Telematics, and Manufacturing
systems.
Required Skills & Experience
- 8–10 years of experience in analytics, BI, or data-driven roles.
Technical & Analytics Skills
- Robust experience with BI tools such as Power BI, Tableau, or Salesforce Analytics.
- Advanced SQL skills; working knowledge of Python or R preferred.
- Experience in predictive analytics, forecasting, anomaly detection, and recommendations.
- Solid understanding of data modeling, data warehousing, and ETL/ELT processes.
- Exposure to CRM, ERP, DMS, and large-scale transactional datasets.
Business & Domain Skills
- Good understanding of manufacturing, automotive, or industrial business processes.
- Experience with sales, service, inventory, warranty, or dealer performance analytics.
- Ability to translate business problems into measurable analytics outcomes.