The Telemarketing Executive is responsible for generating current business opportunities through outbound calls, identifying customer requirements, fixing appointments, and supporting the sales team in achieving revenue targets.
Roles & Responsibilities
- Make 100–150 outbound calls per day.
- Generate new business leads.
- Maintain customer database.
- Explain product features and pricing.
- Schedule appointments for sales executives.
- Follow up on enquiries and quotations.
- Prepare daily and weekly call reports.
- Coordinate with the sales team for customer follow-up.
- Meet monthly lead generation and conversion targets.
Qualification
- 12th Pass / Diploma / Any Graduate
Experience
- Minimum 2 years in Telemarketing, Telesales, or Customer Service.
Skills
- Strong communication skills.
- Good negotiation and persuasion abilities.
- Basic knowledge of Microsoft Office.
- Customer-focused approach.
- Ability to work independently.