Goutam Budd Nagar, Uttar Pradesh
Job Summary

Role Summary - Looking for SRE Governance professionals with robust ITSM expertise and automation skills to drive governance across Incident, Change, and Problem Management. The role focuses on improving compliance, efficiency, and transitioning to a data-driven governance model.\r\nKey Responsibilities\r\nEnsure ticket quality, SLA adherence, and RCA completeness\r\nGovern ITSM processes and drive standardization\r\nAutomate manual governance tasks using Power Automate, Power BI, or scripting tools\r\nBuild dashboards, scorecards, and governance reports\r\nCollaborate with SRE, Dev, and Ops teams to improve reliability\r\nAnalyze change impacts and incident root causes

Key Responsibilities

Role Summary - Looking for SRE Governance professionals with strong ITSM expertise and automation skills to drive governance across Incident, Change, and Problem Management. The role focuses on improving compliance, efficiency, and transitioning to a data-driven governance model.\r\nKey Responsibilities\r\nEnsure ticket quality, SLA adherence, and RCA completeness\r\nGovern ITSM processes and drive standardization\r\nAutomate manual governance tasks using Power Automate, Power BI, or scripting tools\r\nBuild dashboards, scorecards, and governance reports\r\nCollaborate with SRE, Dev, and Ops teams to improve reliability\r\nAnalyze change impacts and incident root causes

Skill Requirements





Role Summary - Looking for SRE Governance professionals with strong ITSM expertise and automation skills to drive governance across Incident, Change, and Problem Management. The role focuses on improving compliance, efficiency, and transitioning to a data-driven governance model.\r\nKey Responsibilities\r\nEnsure ticket quality, SLA adherence, and RCA completeness\r\nGovern ITSM processes and drive standardization\r\nAutomate manual governance tasks using Power Automate, Power BI, or scripting tools\r\nBuild dashboards, scorecards, and governance reports\r\nCollaborate with SRE, Dev, and Ops teams to improve reliability\r\nAnalyze change impacts and incident root causes

Other Requirements

Role Summary - Looking for SRE Governance professionals with strong ITSM expertise and automation skills to drive governance across Incident, Change, and Problem Management. The role focuses on improving compliance, efficiency, and transitioning to a data-driven governance model.\r\nKey Responsibilities\r\nEnsure ticket quality, SLA adherence, and RCA completeness\r\nGovern ITSM processes and drive standardization\r\nAutomate manual governance tasks using Power Automate, Power BI, or scripting tools\r\nBuild dashboards, scorecards, and governance reports\r\nCollaborate with SRE, Dev, and Ops teams to improve reliability\r\nAnalyze change impacts and incident root causes

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

📌 Senior Administrator - Microsoft PowerBI,Windows Powershell, Python (India)
🏢 HCLTech
📍 India