Customer Care Representative (India)

Customer Care Representative (India)

31 Jul
|
Smart Teachnology
|
India

31 Jul

Smart Teachnology

India

- Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company

· Assist customers as needed with setting up associated with a product or service

· Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed

· Handling inbound calls from client on product related to functional and technical query.

· Provide Online/Onsite support to customers

· Handling Live chat, email of client query Product

· Requirement Analysis

· Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Job Type: Full time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance

Education:

- Higher Secondary(12th Pass) (Required)

Experience:

- total work: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 Customer Care Representative (India)
🏢 Smart Teachnology
📍 India

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