Operations Associate

We are looking for a proactive and responsible Operations Associate to manage daily operations and ensure smooth execution of classes, courses, and student-related activities.

Key Responsibilities:

1. Class Management:
Ensure the timely start and end of classes
Coordinate with faculty and tech team
Schedule and manage 1:1 sessions
Upload PPTs and study materials
Monitor classes and resolve issues in real-time

2. Course Management:
Plan and manage course structure & schedule
Upload and maintain content (notes, DPPs, recordings)
Ensure timely completion of course deliverables

3. Student & Mentor Management:
Act as a point of contact for students and mentors
Resolve queries and issues on time
Maintain engagement and satisfaction
Collect and implement feedback

4. Operations & Coordination:
Handle daily operational tasks
Maintain trackers, reports, and documentation




Coordinate with internal teams (academics, tech, content)
Ensure process and quality compliance

5. Ownership & Improvement:
Take end-to-end ownership of tasks
Identify gaps and suggest improvements
Ensure smooth workflow executionSkill(s) required Effective CommunicationManagement Earn certifications in these skills Learn Effective Communication Learn Business Communication

Other requirements:

Eligibility Criteria:

1. Bachelor’s degree (Science preferred, not mandatory)

2. 0–3 years of relevant experience

Skills Required:

1. Strong organizational & multitasking skills

2. Positive communication & coordination

3. High ownership and responsibility

4. Problem-solving mindset

Pay: ₹240,000.66 - ₹300,000.00 per year

Work Location: In person

📌 Operations Associate (India)
🏢 SciAstra
📍 India