Job Description: Tele Caller

Location: Karkardooma, Delhi

Job Summary

We are looking for a dynamic and result-oriented Tele Caller to join our team at our Karkardooma office. The ideal candidate should possess excellent communication skills, be customer-focused, and have the ability to manage follow-ups, generate leads, and maintain accurate records while achieving assigned targets.

Key Responsibilities

- Make outbound calls to prospective and existing clients.
- Conduct candidate calling for interviews, appointments, and follow-ups.
- Handle customer inquiries professionally and provide prompt assistance.
- Perform regular follow-up calls with clients and leads to ensure timely communication.
- Generate and qualify leads through telephonic interactions.
- Maintain and update customer and candidate databases with accurate information.
- Prepare and maintain documentation related to calls, leads, and customer interactions.
- Generate daily, weekly, and monthly MIS reports and maintain performance records.
- Coordinate with internal teams to ensure smooth processing of client and candidate requirements.
- Track assigned targets and work consistently towards achieving individual and team goals.
- Maintain call logs and ensure timely updates in the CRM or internal systems.




- Escalate customer concerns or issues to the appropriate department when required.

Required Skills & Qualifications

- Bachelor's degree or equivalent.
- 1–3 years of experience in telecalling, customer service, telesales, or a similar role.
- Excellent verbal communication skills in English and Hindi.
- Strong interpersonal and persuasion skills.
- Basic knowledge of MS Office (Excel, Word, Outlook) and CRM systems.
- Good organizational and time management skills.
- Ability to multitask and work in a target-driven environment.

Key Competencies

- Excellent communication and listening skills.
- Strong follow-up and customer relationship management.
- Lead generation and conversion mindset.
- Attention to detail in documentation and reporting.
- Team player with strong coordination skills.
- Self-motivated, proactive, and result-oriented.

Preferred Candidate

- Experience in customer service, telecalling, or recruitment support is preferred.
- Ability to handle high call volumes while maintaining service quality.
- Positive attitude with a solid commitment to achieving targets and delivering excellent customer service.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Tele Caller Executive (Delhi)
🏢 Bidso India
📍 Delhi