JOB DESCRIPTIONJob Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

- Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Provide regular reports on collection activities and performance.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management
- Develop and implement strategies to improve collection rates.
- Case to Case tracking
- Resolution at per AOP within agreed timelines
- Portfolio Management
- Debt Collection Strategy
- Target Achievement
- Regulatory Compliance
- Reporting and Analysis
- Risk Management
- Team Leadership
- Vendor Management
- Coordinating with internal and external clients

Required Qualifications and Experience

- Achieve collections target by visiting customers/agency.




- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Provide regular reports on collection activities and performance.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management
- Develop and implement strategies to improve collection rates.
- Case to Case tracking
- Resolution at per AOP within agreed timelines
- Portfolio Management
- Debt Collection Strategy
- Target Achievement
- Regulatory Compliance
- Reporting and Analysis
- Risk Management
- Team Leadership
- Vendor Management
- Coordinating with internal and external clients

Locations

Basic Section
Job Level: GB01
Job Title: Senior Executive - Debt Management Services - Urban
GCL: Consumer - GCL, PL, Consumer - GCL, PL
Job Location
Country: India
State: WEST BENGAL
Region: East
City: Burdwan
Location Name: Burdwan
Tier: Tier 2

📌 Senior Executive - Debt Management Servi... (Burdwan)
🏢 Bajaj FinServ
📍 Burdwan