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Associate - Master Data Management

Location: Navi Mumbai, MH, IN, 400708

Requisition ID: 18687

Job Purpose: The Master Data Management - Associate will be responsible for all MDM-related activities, such as the creation, maintenance, and updating of Vendor, Customer, and Material master data. He/She will ensure that performance meets or exceeds agreed KPIs and SLAs defined between Operating Companies and the BSC, while operating within a robust internal control framework.

Accountabilities:

- Transactional Activities:

- Manage activities related to Vendor, Customer, and Material master data in the system.

- Possess complete knowledge of updating Vendor, Customer, and Material master records in the ERP system.

- Define and implement Master Data Management (MDM) solutions.

- Perform data profiling and data quality assessments of source systems to draft data quality rules.

- Authorize the creation and maintenance of master data.

- Create and maintain Master Data in SAP according to approved requests.

- Efficiently locate information in the customer master and troubleshoot customer master-related transaction errors.

- Restrict and detect unauthorized access to data.

- Ensure defined periodic reporting.

- Ensure compliance with the QA framework.





- Participate in continuous improvement projects within Shared Services.

- Service Excellence:

- Ensure the overall delivery of services to OpCos meets or exceeds agreed KPIs and SLAs defined between Operating Companies and the BSC, within a strong internal control framework.

- Partner with the Service Management team to:

- Provide input for service reporting.

- Facilitate service transitions when required.

- Analyze issues highlighted by the Business Account Manager and resolve them in a timely manner.

- Ensure internal customer and supplier issues are handled in accordance with the escalation process, pushing back when proper protocol is not followed.

Skills & Desired Experience:

- 1 to 2 years of experience managing Vendor/Customer/Material master data maintenance activities in a client-service-oriented function.

- Master Data Management certification is preferred.

- Good understanding of business systems.

- Ability to analyze and utilize information from a wide variety of sources.

- Logical, process-based approach to problem resolution.

- Credibility, trust, and professionalism.

Educational Qualification:

- Bachelor’s Degree / Postgraduate in any field.

- Knowledge of SAP is preferred.

Does this role excite you? Let's make progress together!

📌 Associate - Master Data Management (India)
🏢 Holcim
📍 India