Job Title: Customer Support Executive
Location: Sector 62, Noida
Experience: Fresher
Qualification: 12th Pass
Salary: ₹15,000 – ₹25,000 per month
Roles & Responsibilities
- Handle customer queries through calls, emails, or chat.
- Provide accurate information about products and services.
- Resolve customer issues or escalate them to the concerned team when required.
- Maintain polite and professional communication with customers.
- Record customer interactions and update details in the system.
- Follow up with customers to ensure timely issue resolution.
- Meet daily productivity and quality targets.
- Adhere to company policies and customer service standards.
Requirements
- Minimum qualification: 12th Pass.
- Fresher candidates are welcome.
- Basic English and Hindi communication skills.
- Basic computer knowledge.
- Positive listening skills and a customer-centric attitude.
- Willingness to work in rotational shifts (if required).
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related domain?
- What is your last inhand salary?
- Are you okay with sales roles as well for higher incentive ?