Customer Service Officer - Retail
EQU/CSO-R/1816173 Equitas Small Finance Bank
Location: Inclusive Banking - SBL > South > Tamil Nadu > Mailaduthurai > Pondycherry > Pondicherry > Villupuram > 1303 > Villupuram 1

Posted On: 30 Jul 2026
End Date: 29 Aug 2026
Required Experience: NA

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- No. Of Openings: 1
- External Title: Customer Service Officer - Retail
- Employment Type: Permanent
- Employment Category: Office
- Closing Date: 29 Aug 2026

Organisational

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - SBL
- Department: Mortgages
- Sub-Department: Operations
- Generic Role: Customer Service Officer
- External Title (Job Role): Customer Service Officer - Retail
- Division: Inclusive Banking - SBL
- Zone: South
- State: Tamil Nadu
- Region: Mailaduthurai
- Area: Pondycherry
- Cluster: Pondicherry
- PT Location: Villupuram
- Branch Code: 1303
- Branch Name: Villupuram 1

Skills

- Highest Education: No data available
- Working Language:



No data available

Key Responsibilities:

- Sourcing of LAP & Housing finance through connectors & self-sourcing.
- Empanelment of New connectors to source business in HF & LAP.
- Process of LAP & Micro Housing loan by accessing their income through personal discussion & field Visit & documentation.
- Track and Ensure Repayments of the Loan disbursed.
- An Individual player with high performance and be a team player.
- To Build and Nurture team & enable them to achieve high performance as per the branch capacity & budget.
- Lead generation & conversion for existing customers who require LAP/housing finance.
- Ensure consistent delivery of Equitas products and services and prompt repayment in an effective and cost effective manner.
- Sourcing & Completion of Loan document application form and follow-up to be done till disbursement stage.

📌 Skill (Puducherry)
🏢 Equitas Micro Finance India
📍 Puducherry