Job Description- Client Support Executive

Responsibilities:

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They are responsible for providing exceptional support to clients, maintaining robust relationships, and ensuring overall client satisfaction.
- The role involves addressing client inquiries, resolving issues, and acting as a liaison between clients and various internal teams.
- Build and maintain strong client relationships through regular communication and a client-centric approach.
- Investigate and resolve client issues and complaints effectively and efficiently.
- Collaborate with internal teams, such as sales, technical support, or operations, to address client needs and resolve complex problems.
- Gather feedback from clients to understand their satisfaction levels, pain points, and suggestions for improvement.
- Ensure that all client interactions and support activities align with the company's quality standards and policies

Requirements:

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Minimum 2 years experience in client support or a related role
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a proactive approach to handling client issues.
- Ability to build and maintain positive relationships with clients and internal stakeholders.

📌 Client Support Executive- Shoonya (India)
🏢 FINVASIA CAREER
📍 India