Job Description:
Enerscript Technologies is seeking a detail-oriented Customer Support Representative to engage online visitors and drive sales conversions. If you’re a strong communicator who thrives on helping customers find exactly what they need, we’d love to hear from you!
Key Responsibilities:
- Provide prompt, clear, and courteous customer support via live chat and phone.
- Address inquiries, recommend relevant products/services, and guide customers to complete their purchases.
- Collaborate with internal teams to ensure quick resolution of customer concerns.
Education & Experience:
-E-Commerce Experience: Prior experience in e-commerce customer support or sales is highly desirable.
- Education: Bachelor's degree in any discipline required.
- Experience: 0-3 years of customer support or sales experience required.
Ideal Traits:
- Tech-Savvy:
Highly proficient in using various tools and applications efficiently and ready to learn.
- Excellent Communication: Strong written and verbal skills.
- Sales Orientation: Comfortable upselling and cross-selling to boost conversions.
- Problem-Solving Skills: Able to handle multiple tasks and resolve issues efficiently.
- Customer-Centric: Empathetic approach to understanding and assisting customers.
Why Join Us?:
- Chance to work in a dynamic environment with a focus on customer success.
- Contribute to a supportive, growth-oriented team in Pune.
Interested candidates can apply by sending their resume to
[email protected].
Job Type: Full-time
Pay: ₹10,681.58 - ₹32,661.31 per month
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
📌 Customer Support Representative (India)
🏢 Enerscript Technologies
📍 India