- Manage front desk operations and supervise reception staff
- Handle patient registration, appointments, and billing
- Coordinate with doctors, radiologists, and technical staff
- Maintain patient records and ensure data confidentiality
- Handle phone calls, emails, and walk-in inquiries professionally
- Manage cash handling and daily collection reports
- Oversee administrative documentation and reporting
- Ensure smooth day-to-day operations of the diagnostic center
- Handle vendor coordination and basic inventory management
- Resolve patient complaints in a polite and effective manner