- Key Responsibility Areas (KRAs):

CSR Responsibility

Managing incoming calls and customer service inquiries

- Growth Driven

Generating sales lead that develops into recent customers.

- Lead Management System

Creating, Maintenance & Reporting.

- Customer Satisfaction

Ask questions to understand customer requirements and close sales and handle grievances to preserve the company reputation

- Keep records of calls and sales and note useful information

- Key Skills required:Ability to multi-task, prioritize and manage time effectively.
- Excellent communication and interpersonal skills
- Convince Ability
- Handle grievances to preserve the company reputation
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Cool-tempered and able to handle rejection
- Proven track record of successfully meeting sales quota preferably over the phone 6 days working in shifts.

- Education & Experience:Education/qualification -Graduate
- 0 to 2 Years of experience
- Excellent written and verbal communications skills in English and a fundamental knowledge of Hindi.
- Basic Computer Knowledge

📌 Customer Support (Noida)
🏢 Aha Taxis
📍 Noida