31 Jul
|
Tanishq jewellery
|
India
31 Jul
Tanishq jewellery
India
We are looking for a motivated and customer-focused Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential and existing customers, handling inbound inquiries, promoting products or services, generating leads, and maintaining positive customer relationships.
- Make outbound calls to prospective and existing customers.
- Answer inbound calls and respond to customer inquiries professionally.
- Explain products or services and persuade customers to make purchases or schedule appointments.
- Generate and qualify sales leads.
- Follow up with customers regarding inquiries, payments, or feedback.
- Maintain accurate records of customer interactions in the CRM or database.
- Meet daily, weekly, and monthly call targets.
- Stay updated on company products, services, and promotions.
Required Qualifications
- High school diploma or equivalent; a bachelor's degree is an advantage.
- Previous experience in telecalling, customer service, or sales is preferred.
- Excellent verbal communication and interpersonal skills.
- Basic computer knowledge and familiarity with MS Office or CRM software.
Preferred Skills
- Fluent in English and local language(s).
- Positive attitude and customer-oriented approach.
- Valuable listening and problem-solving abilities.
- Time management and organizational skills.
- Ability to work independently and as part of a team.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
📌 Tele Caller Executive (India)
🏢 Tanishq jewellery
📍 India