Role OverviewnnThis role is for someone who can effortlessly navigate within the internal and external process workflow and develop a systematic approach within multiple departments. The individual will closely work with the Founder for day-to-day reporting and ensure coordination with the field at Pan-India basis in terms of vendor management, reporting, and scaling the internal u0026 external team. nnOverallnn- Streamline work across operations and finance/admin, HR and field deployments to optimise on time and efficiency for the founder and team n- Identify opportunities to automate workflows and implement process improvementsnn- Monitor prioritisation , workflow efficiency and ensure timely execution of tasks nnApplications can be shared on [email protected] . Those who have worked in BPO/ITES sectornn, please do not apply.nnKey Responsibilities will be split acrossnnI. Operations and finance/adminnn1. Partner with operations teams to optimize and streamline processes for improved efficiencyn2. Support contracting processes and ensure smooth execution of agreementsn3. Manage office operations, vendors, and facility managementn4. Coordinate with accounts team for invoicing, payments, and compliancennII.HRnn1.



Collaborate with HR to scale team capacity and design incentive structures and team activitiesn2. Oversee recruitment coordination and onboarding processesn3. Monitor maintenance of employee records and documentationn4. Support performance management systems and HR processesn5. Know what is going on in the teamnnIII. Field deployments and vendor coordinationnn1. Manage and oversee field operations and vendor relationshipsn2. Build Field Scope of work and contracts and smooth field operationsn3. Robust coordination and stakeholder management skillsn4. Field Budget negotiation and timely submissions of reimbursementsnnWhat We're Looking Fornn- Grad/Master's degree in Economics, Development Studies, Statistics, or a related field n- 10+ years of process excellence in the development sector or similar sector n- NO BPO /ITES Experience will be considered n- Fluent in English and Hindi; solid technical writing in English n- Should have past experience in setting up processes from scratch for all departments nnOffered CTC - Upto 16LPA Location - GurgaonnnWork Days - 5.5 days a week .

📌 Sr. Manager - Process Excellence | Gurgaon | Onsite (Bengaluru)
🏢 Outline India
📍 Bengaluru