Role OverviewnThis role is for someone who can effortlessly navigate within the internal and external process workflow and develop a systematic approach within multiple departments. The individual will closely work with the Founder for day-to-day reporting and ensure coordination with the field at Pan-India basis in terms of vendor management, reporting, and scaling the internal u0026 external team.nnnOverallnStreamline work across operations and finance/admin, HR and field deployments to optimise on time and efficiency for the founder and team Identify opportunities to automate workflows and implement process improvementsnnnMonitor prioritisation, workflow efficiency and ensure timely execution of tasks Applications can be shared on [email protected] . Those who have worked in BPO/ITES sector, please do not apply.nnnKey Responsibilities will be split acrossnnnI. Operations and finance/adminnnnPartner with operations teams to optimize and streamline processes for improved efficiencynnnSupport contracting processes and ensure smooth execution of agreementsnnnManage office operations, vendors, and facility managementnnnCoordinate with accounts team for invoicing, payments,



and compliance II.HR Collaborate with HR to scale team capacity and design incentive structures and team activitiesnnnOversee recruitment coordination and onboarding processesnnnMonitor maintenance of employee records and documentationnnnSupport performance management systems and HR processesnnnKnow what is going on in the team III. Field deployments and vendor coordination Manage and oversee field operations and vendor relationshipsnnnBuild Field Scope of work and contracts and smooth field operationsnnnStrong coordination and stakeholder management skillsnnnField Budget negotiation and timely submissions of reimbursements What We're Looking FornnnGrad/Master's degree in Economics, Development Studies, Statistics, or a related fieldnnn10+ years of process excellence in the development sector or similar sectornnnNO BPO /ITES Experience will be considerednnnFluent in English and Hindi; solid technical writing in EnglishnnnShould have past experience in setting up processes from scratch for all departments Offered CTC - Upto 16LPAnnnLocation - GurgaonnnnWork Days - 5.5 days a week .

📌 Sr. Manager - Process Excellence | Gurgaon | Onsite (Bengaluru)
🏢 Outline India
📍 Bengaluru