31 Jul
|
Pintola
|
Sabarmati River
31 Jul
Pintola
Sabarmati River
Job DescriptionOverview: As a Key Account Manager, you will be responsible for maintaining and nurturing relationships with our most important clients. You will serve as the main point of contact for these clients, ensuring their needs are met and their expectations are exceeded. Your primary objective will be to maximise customer satisfaction, retention, and revenue growth. Have to handle Amazon, Flipkart & other platforms. NResponsibilities: N~Client Relationship Management: Nn Build and maintain robust, long-lasting relationships with key clients. N Understand clients' needs and objectives thoroughly. N Serve as the primary point of contact for key clients and coordinate all interactions between the client and internal teams. Nn~Account Planning: Nn Develop strategicaccount plans for key clients, outlining objectives and strategies for growth. N Identify opportunities to upsell or cross-sell products and services to existing clients. N Collaborate with internal teams to ensure alignment with client goals and objectives. Nn~Communication andNegotiation: Nn Effectively communicate the value proposition of our products and services to clients. N Negotiate contracts andagreements with clients, ensuring favourable terms for both parties. N Address any issues or concerns raised by clients in a timely and effective manner. Nn~Performance Tracking and Reporting:
Nn Monitor key account metrics, such as revenue growth, client satisfaction, and retention rates. N Prepare regular reportson account performance for internal stakeholders. N Identify areas for improvement and implement strategies to enhance account performance. Nn~Market Analysis and Strategy Development: Nn Stay informed about industry trends, market conditions, and competitor activities. N Use market insights to develop strategies for expanding our business with key clients. N Collaborate with the marketing team to develop targeted campaigns and initiatives for key accounts. NnRequirements: Nn Bachelor's degreein business administration, marketing, or a related field. N Proven experience of 2-4+ years regarding the similar role. N Excellent communicationand interpersonal skills. N Strong negotiation and problem-solving abilities. N Ability to work effectively in a fast-paced environment and manage multiple priorities. N Proficiency in CRM software and Microsoft Office suite. N Demonstrated ability tobuild and maintain strong client relationships. N Strategic thinking and analytical skills. NnPreferred Qualifications: Nn Master's degree in business administration or a related field. N 2+ years of Experience in the [specific industry or sector relevant to the company]. N
📌 Key Account Manager (Sabarmati River)
🏢 Pintola
📍 Sabarmati River