Job DescriptionRequired Technical Skill Set- Oracle CC&B;, MDM NDesired Competencies (Technical/Behavioral Competency) N1. 6 - 8 + years of Experience on Oracle CC&B; and MDM. N2. Experience in Config tool such as BO, MO, UI Map, Business script, Groovy scripting, Service Script, BPA script, Zones and Portals N3. Knowledge of C2M/CCB/MDM batches, algorithms and plug in points N4. Extensive knowledge inJava, Groovy, IWS Service, SOAPUI, Scripts, SQL and PL/SQL, Jenkins, WebLogic, VM, Bundles N5. Experience in SolutionDesign and support. NGood communication Skills NResponsibilities (Technical) N1. Join customer workshopand discuss on the technical requirements. N2. Create technical design document (TDD). N3. Ability to create Integration requirement specification document. N4. Ability to create Integration mapping document. N5.



Need to engage with multiple teams from various geography locations (e.G., Integration, DBA, technical, testing) N6. Once it is sign off developed artifacts need to move to production with the help of Admin/DBA team. N7. For support monitoringof tickets through SDM tools N8. Acceptance of tickets from the queue as per the SLA. N9. Based on the merits ofthe ticket interact with functional user and try for resolution. Based on SLA of the tickets prioritize the tickets and contact different teams. N10. Distribution of tickets in different queues. N11. Interacts with person/team for next level of discussion to help in resolution. N12. Adaptable enough to extend service support.

📌 Oracle Cc&B Techno Functional (Lal Bazar)
🏢 Tata Consultancy Services
📍 Lal Bazar