Resident Manager

Job Summary

The Resident Manager is a key leadership position responsible for the overall management and successful operation of a residential community. This role oversees all resident and administrative activities, ensuring the comfort, happiness, and well-being of residents. The Resident Manager is accountable for the operational efficiency, financial performance, and resident satisfaction within the community, acting as the primary representative of the organization in office.

Key Responsibilities

The Resident Manager will be responsible for a wide range of duties, including:

- Overseeing all administrative functions: Housekeeping, Food & Beverage, Guest Service, Health & Wellness, Maintenance, and Security.
- Planning and overseeing engaging activities for residents to encourage active participation.
- Managing overall revenue, expenses, and operational profitability of the community.
- Overseeing Human Resources and employee welfare, including staff hiring and retention.
- Acting as the primary representative of the organization, coordinating with resident committees and support offices.
- Preparing and submitting daily and periodical reports on revenue, expenses, HR, resident satisfaction, activities, and incidents.
- Ensuring the upkeep and maintenance of all community equipment.
- Being available for emergency situations due to on-site residency.
- Optimizing expenses and implementing measures to prevent wastage,



pilferage, or malpractices.
- Maintaining accurate and up-to-date records.
- Ensuring the health & wellness team is prepared for daily operations and emergencies.
- Resolving resident complaints promptly and amicably to ensure high resident satisfaction.
- Conducting regular assessments of operations and developing action plans for improvement.

Qualifications

We are looking for a candidate with the following qualifications:

- Skills: Leadership, Operations Management, Financial Management, Human Resources Management, Customer Service, Problem-Solving, Communication, Team Motivation, Conflict Resolution, Reporting, Budgeting, Staff Training and Development.
- Education: A Bachelor's degree in Hospitality Management, Business Administration, or a related field is typically preferred. Relevant experience may substitute for formal education.
- Attributes: Empathetic, Approachable, Hands-on, Leads by example, Proactive, Detail-oriented, Organized, Resilient, Ability to work under pressure, Strong interpersonal skills.

Benefits

- Competitive salary and performance-based bonuses.
- On-site accommodation provided.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement.

How to Apply

Interested candidates are invited to click on the 'Apply Now' button to submit their application.

📌 Resident Manager (India)
🏢 One75mb Hrm
📍 India