30 Jul
|
White Force Group
|
India
30 Jul
White Force Group
India
Urgent Hiring For CRM Lead
Location - Pune Kharadi
Salary - UPTO 14 LPA Depends on experience
Experience - 6+ years of CRM/lifecycle marketing experience, with at least 2 years managing a team
Key Responsibilities
1.
Journey Architecture & Lifecycle Marketing
2.
Channel Performance & Health
3.
Campaign Strategy & Creative Thinking
4.
Reporting, Analytics & Optimisation
5.
Team Management & Execution Quality
Must-Have
• 6+ years of CRM/lifecycle marketing experience, with at least 2 years managing a team
• Hands-on expertise with Clever
Tap journey builder, segmentation, A/B testing, analytics (not
just campaign scheduling)
• Demonstrated experience improving Whats
App or email channel metrics (bring numbers to
interview)
• Basic SQL ability to write queries to pull cohort/user data from a data warehouse
• Strong analytical mindset:
you read dashboards to find problems, not just to report numbers
• Experience building and documenting CRM SOPs and QA frameworks
• Strong written communication: you can write sharp, contextual messaging, not just
copy-paste templates
Valuable to Have
• Experience with Metabase or any BI tool for dashboard creation
• Familiarity with Databricks or similar data platforms
• Send
Grid or equivalent ESP experience for email domain management
• Background in health, fitness, edtech, or consumer subscription businesses
• Whats
App Business API knowledge (template approval, quality ratings, conversation
categories)
Interested candidates can share their updated resume at:
(phone hidden)
📌 Customer Relationship Management Team Lead (India)
🏢 White Force Group
📍 India