Your Tasks

- Consult, provide, and perform final testing of recommended security, update, and general settings in the Rohde & Schwarz environment for Microsoft Office Apps and Office 2019
- Document changes for administrators and end users via FAQ pages and manuals
- Accept and process tickets assigned to technical service
- Coordinate with other interfaces (e.g., Outlook/Teams or Add-ins) as necessary during task completion
- Support a custom-developed add-on called R&S; Templates Manager
- Consult customers on implementing new requirements and understanding customer needs in an international workplace
- Guide and share knowledge with younger colleagues
- Participate in MS Office rollouts for new versions and features
- Organize rollout waves with internal colleagues
- Inform end users and coordinate with the internal service desk
- Manage hyper care phase with fast troubleshooting




- Maintain very good written and spoken communication skills

Your Qualifications
- In-depth knowledge of operation, maintenance, and troubleshooting of Microsoft Office Apps and Office 2019
- In-depth knowledge of security, update, and general settings for Office 2019 and Microsoft Office Apps
- In-depth knowledge of operation, maintenance, and troubleshooting of plugins used in Microsoft Office Apps and Office 2019
- Strong skills in creating templates for Microsoft Word, Excel, and PowerPoint
- Microsoft Certification is preferred
- Minimum 4–5 years of experience with MS Office, with at least 2 years in MS Office consulting

Skills: Microsoft Office Apps, Office 2019, Organize rollout waves, process tickets, R&S; Templates Manager

Experience: 2.00-5.00 Years

📌 MS OFFICE Consultant and Support Expert (Hyderabad)
🏢 Rohde Schwarz
📍 Hyderabad