Key Responsibilities:

1. Delivery Management & Project Oversight

- Lead the successful delivery of complex projects, ensuring alignment with quality, timeline, and budgetary expectations.
- Implement and maintain best practices for project delivery, including risk management, resource allocation, and performance tracking.
- Coordinate with project teams and stakeholders to manage dependencies, resolve bottlenecks, and drive effective solution delivery

2. Strategy Development & Practice Leadership

- Define and drive the strategic direction for multiple technology practices, identifying potential growth areas, use cases, and market opportunities.
- Develop practice roadmaps for research, development, and deployment of cutting-edge solutions aligned with overall business objectives.
- Monitor industry trends to identify emerging opportunities and challenges across diverse technology areas.
- Innovate with Agility: Foster an agile, innovative approach to adapting and evolving areas, staying responsive to shifts in technology and client demands.
- Establish Thought Leadership: Position the company as a leader in various technology domains through thought leadership initiatives such as white papers, webinars, and participation in industry conferences.

3. Team Leadership & Talent Development

- Build, mentor, and manage a high-performing, cross-functional team of technology professionals across various practices.
- Foster a culture of continuous learning, technical excellence, and collaborative problem-solving.
- Attract, recruit, and retain top talent to strengthen the companys capabilities in both established and emerging technology areas.

4. Solution Design & Implementation

- Collaborate with cross-functional teams to gather and understand business requirements, translating them into effective solutions.
- Oversee the design and deployment of diverse technology solutions, ensuring successful integration with client infrastructure and systems.




- Ensure alignment of technical delivery with business objectives, quality standards, and client expectations.

5. Client Engagement & Relationship Management

- Engage with clients to present solutions, understand their needs, and ensure delivery meets or exceeds expectations.
- Build and maintain strong client relationships, acting as a trusted advisor and point of escalation on delivery matters.
- Work with sales and business development teams to identify new business opportunities across various practices.

6. Technical Expertise & Thought Leadership

- Provide high-level technical guidance across multiple practices, including expertise in emerging technologies like GenAI.
- Share insights on best practices, emerging trends, and innovative approaches to technology delivery and solution development.
- Maintain up-to-date knowledge of technical frameworks, platforms, and tools relevant to the practice areas managed.

Required Skills and Qualifications:

Education: Bachelor's degree in Business Administration, Computer Science, or a related field; MBA or equivalent advanced degree is highly desirable.

Experience:

- 14+ years of experience in IT services with a strong focus on HRTech solutions.
- Proven track record of successfully leading business units, achieving revenue targets, and delivering complex IT or HRTech projects.
- Expertise in scaling HRTech solutions leveraging technologies such as SaaS, AI/ML, cloud, and automation.

Skills:

- Deep understanding of HR technology platforms, including ATS, payroll, LMS, workforce management, and analytics.
- Strong business acumen with excellent financial and operational management skills.
- Exceptional leadership, communication, and stakeholder management abilities.
- Adept at formulating strategies that align with client needs and industry trends.

Skills: It Services, Saas, Financial Managment, Business Acumen, Operational Management, Business Unit Head, Payroll, Workforce Management

Experience: 12.00-18.00 Years

📌 Business Unit Head | Ahmedabad
🏢 Whatfix
📍 Ahmedabad