Job Description

Key Activities and Responsibilities:

The Sr. Engineer will work with the front-line sales forces and Customer’s Technical Representative at each account to improve the equipment reliability and decrease the Total Cost of Ownership by carrying out the following:

- To provide Sales & Service support to customers in assigned territory for company’s product range.
- Generate leads and drive to realize the Sales.
- 100% utilization of C4C CRM system to track leads, opportunities, forecast and customer accounts.
- To perform installation and commissioning of seals, systems & couplings as and when required.
- To maintain customer plants, record & drawings in proper order
- To conduct seal, system & coupling inspection with customer and provide technical advice.
- Present company products & services to customer base and ability to provide training to customers
- To liaise with different departments on the orders & sales status
- To provide quotations on all inquiry under his responsibility




- Monthly orders bookings as per assigned target to meet the deliverables of the territory.
- Gain understanding of systemic and chronic failures and develop plan accordingly to eliminate
- Understand feasibility needs, quantify advantages and prepare proposals
- Upgrade & review installations make engineering proposals and optimize arrangements.
- Data Management & Reliability data management, trending, analysis and reporting, plant schedules, maintenance history, upgrade plans and proposals. Contract KPIs as required.
- Stock Management rationalization and cost control.
- Understanding & building relationships and developing intimate knowledge of people, processes, procedures and drivers
- Form integral part of client’s in-house team of reliability engineers, maintenance supervisors and area managers.
- Manage, initiate and coordinate actions. Monthly internal & external reporting

📌 Assistant Manager - Sales & Service (Chennai/Mangalore)
🏢 John Crane
📍 Chennai